Skip Navigation Website Accessibility

Follow us


Frequently Asked Questions

Shopping and Postage

How do I place a fabric order?
To order fabric simply select the length required from the drop down box, the price will then be calculated according to the length you require. Then simply click the ‘Add to Cart’ button.
All fabric is priced by the metre so a quantity of 1.0 equals 1 metre (100cm).

The minimum cut is .25. Fabric is sold in increments of .25cm which will equal the full width. All quantities will be cut in one continuous piece. The width of fabric ranges from 110cm to 250cm in width. Each individual product will state the width.

Please note, where all care has been taken to accurately display the true colour of our fabrics and other products, actual colours may vary depending on your computer monitor.

What are my checkout options?
All prices displayed are in AUD and are inclusive of 10% GST. Orders sent internationally will be less 10% GST.
You may choose any of following payment options at checkout: Direct Deposit, PayPal, Credit Card via Square payment service, and cash on pick up at the checkout.

For Bank Deposit, the details will be shown on your checkout screen if you select that payment method. Your order will be processed once payment is confirmed in our account.

How does my purchase get posted to me?
Here at Alice, we are dedicated to providing every customer with the best possible shopping experience. We aim to have orders packed and dispatched within 1-2 business days.
Shipping is available Australia wide and internationally via Australia Post Parcel Post satchels, which offer a tracking number.

We offer a flat shipping rate of $10 for all Australian orders under $100. Over $100 is free. Contact us for quotes on Express Post or international on

Express postage is only guaranteed overnight by Australia Post within their express post network.

Please note that the rates do not include any insurance. In the case of a lost or damaged letter or parcel by Australia Post we cannot be held responsible.

Can we visit your store?
No, sadly our bricks and mortar store is now closed, if do offer pick up services from our home in Woodend, Victoria

Is there someone I can contact directly?
Yes, here at Alice we love to hear from our customers! Email us at anytime for questions or feedback.

Can I receive notifications when new products are added to the store?
Please sign up for our weekly newsletters